Payment: 2% 15 days, net 30. Payable in U.S. funds.

Invoices: Minimum invoice amount is $100 net. Please call within 15 days of receipt of shipment to resolve any invoicing discrepancies.

Returned Goods Defects or errors for which we are responsible will be corrected promptly. Defective merchandise will be credited or replaced in accordance with our Limited Warranty upon inspection by Markar Architectural Products, Inc. Written authorization must be obtained from the factory and the goods returned to us prepaid. Merchandise that can be restocked for resale may be returned subject to a minimum 35% restocking charge if returned within 90 days of receipt. Merchandise returned 90 to 120 days from receipt is subject to a 50% restocking charge. No credit is allowed on items held longer than 120 days.

Markar Architectural Products, Inc. shall not be liable for loss or damage resulting from delay or inability to deliver goods due to circumstances beyond our control (e.g., labor actions, fire, flood, storms, etc.)

Cancellation Policy: Orders that require modifications and special materials, or are non-stock items are subject to cancellation charges based on manufacturing and material expenses incurred.

Freight Policy: All shipments are F.O.B. Pomona, California. Parts and accessories not shipping with hinges are subject to a shipping and handling charge.

Shop Drawings: The fee for shop drawings is $100.00 per standard opening. This fee will be credited at the time the job becomes an order and is approved for fabrication.

Details: No order is entered into production until all details including both standard and custom hinges have been received and approved.

Policy on Changes: After shop drawings have been approved and production begins, there will be a $50.00 minimum charge – up to the entire cost of the hinges(s) – for any changes.

Failure to provide all pertinent information within 48 hours of submitting a Purchase Order will cause a delay in processing the order.

Download Terms and Conditions here.