Questions

What is the difference between the right-hand Adjusta-Screw and the left-hand Adjusta-Screw?

Download the Adjusta-Screw Hollow Metal vs. Wood Tech Memo here.

How does the Adjusta-Screw work?

Download the Adjusta-Screw Assembly Tech Memo here.

What is the largest leaf available for a custom wide throw application?

The largest leaf is 4-1/8" from center of knuckle to heel.  (See Continuous Hinge Modifications page 6)

What is the smallest leaf available for a custom or narrow frame application?

The smallest leaf is 1-3/8" from center of knuckle to heel. 
(See Continuous Hinge Modifications page 6).

Which hinge would work best for doors over 4' wide

Markar recommends a hinge from the 3500 Stainless Steel Series for this application.

Can you provide me with a product information sheet?

Please navigate to our Products section where you will find downloadable PDF's of all our products.  Also, you may download or obtain a printed catalog here.

What type of screws come standard with Markar hinges?

See pages 31 - 34 of our Price Book for information on our Universal Screw Packs.

What is the clearance for a particular hinge model?

Download a Door Clearance Chart here.

What is the standard location for the CTP prep?

To download CTP Cutout Tech Memos select from below:

    Current Transfer Prep - Adams Rite

    Current Transfer Prep - Von Duprin

I have tried to use my self-drilling tek screws during installation, and they are not long enough to bite into the frame. What should I do?

The universal screw pack is equipped with a 1-3/4” sheet metal screw that will work in most instances. If a frame is filled with mortar, pre-drilling an area behind the frame with a small drill bit may be required.

Download a Preventing Mortar From Breaking Drills and Taps Tech Memo here.

I have cut my hinge to a custom length in the field and the bottom pin keeps falling out after installing the hinge. What should I do?

In this situation Markar does not recommend using the end pin. Crimping the barrel of the hinge would be the correct way to solve the problem.
Download a Cutting Hinges to Custom Length Tech Memo here.

Is any frame or door reinforcement required for your adjustable hinge models?

For hollow metal door prep, download an Adjustable Application Tech Memo here.

Does Markar accept phone orders?

Markar will only accept orders via fax, mail, or email.

What are Markar's terms and conditions?


Download our Terms and Conditions here.

Payment
2% 10 days, net 30, payable in U.S. funds.

Invoices
Minimum invoice amount is $50 net.
Please call within 15 days of receipt of shipment to resolve any 
invoicing discrepancies.

Returned Goods
Defects or errors for which we are responsible will be corrected 
promptly. Defective merchandise will be credited or replaced in 
accordance with our Limited Warranty upon inspection by 
Markar Architectural Products, Inc. Written authorization must be 
obtained from the factory and the goods returned to us prepaid. 
Merchandise ordered in error by the customer is subject to a 
minimum 35% restocking charge if returned within 90 days of 
receipt. Merchandise returned 90 to 120 days from receipt is 
subject to a 50% restocking charge. Credit will not be allowed on 
items held longer than 120 days.

Freight Policy
All shipments are F.O.B. Lancaster, New York.           
Parts and accessories not shipping with hinges are subject to a 
shipping and handling charge.
                   
Markar Architectural Products, Inc. shall not be liable for loss or 
damage resulting from delay or inability to deliver goods due to 
circumstances beyond our control (e.g. labor actions, fire, flood,
storms, etc.) 

Shop Drawings
The fee for shop drawings is $100.00 per standard opening. This 
fee will be credited at the time the job becomes an order and is 
approved for fabrication.

Detail
No order is entered into production until all details including both 
standard and custom doors and hinges have been received and 
approved.

Policy on Changes
After shop drawings have been approved and production begins, 
there will be a charge for any changes to that door(s) of a 
minimum $50.00 up to the entire cost of the door. 

Proposed Ship Date
These dates are subject to change. Failure to provide 
all pertinent information within 72 hours of proposed date will 
cause delay of shipment. 

Other
Prices are subject to change without notice.